Privacy Policy

We value your trust in us. In order to honour that trust, ANSSOLVER adheres to ethical standards in gathering, using, and safeguarding any information you provide. ANS EdTech Services LLP (operating under the brand name ANSSOLVER), is a an edtech – an online e-learning technology and innovation company, incorporated in India, for imparting learning.

This privacy policy governs your use of www.anssolver.com (‘Website’) and the other associated applications, products, websites and services managed by the Company. Please read this privacy policy (‘Policy’) carefully before using the Website, our services and products, along with the Terms and Conditions (‘T&C’) provided on the Application and the Website. Your use of the Website or services in connection with the Website or products (‘Services’), or registrations with us through any modes or usage of any products including other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website our products or avail any of our Services.

What personal data do we collect?

Personal Information
When you register to use the ANSSOLVER website, you provide us the following information about

• identity data including your name, email address, phone number and/or any other personal information
• transaction data including your credit card number when you make a payment to us
• profile data including purchases made by you, preferences, feedback, survey responses and any usernames
• usage data including how you use our website, products and services – Length of visit, page views, website navigation and any other related browsing activity
• marketing data including your preferences in receiving marketing from us
• technical data including internet protocol (IP) address, login data, browser type and technology used to access this website, Geographical location, Operating system
• Referral source

You may also provide us with geolocation information, Unique Device ID (UDID), all subject to the applicable privacy settings, if a purchase is made.

Log File Information

When you use the Service, our servers automatically record certain log file information. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with the Service, domain names, landing pages, pages viewed, and other such information.

Clear Gifs Information. When you use the Service, we may employ clear gifs (also known as web beacons), which are used to track the usage patterns of our users anonymously. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients.

The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make ANSSOLVER better for our users.

ANSSOLVER uses third party analytics services like Google Analytics to help understand use of the Service. These third party analytics services collect the information sent by your usage of the Service. ANSSOLVER stores passwords in a secure database. This password information is encrypted and ANSSOLVER cannot access/ view these details.

Your Rights

Subject to applicable law, you may have the right to: obtain confirmation that we hold personal data about you, request access to and receive information about the personal data we maintain about you, receive copies of the personal data we maintain about you, update and correct inaccuracies in your personal data, object to the processing of your personal data, and have your personal data blocked, anonymised or deleted, as appropriate. To do this, please email our support team at support@anssolver.com with the specifics of your request.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Automatically Collected Information

In addition, the products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Services/products.

As is true of most website applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.

How do we use your personal data?

We will use your personal information in the following ways:

• to enable us to supply you with the products and services and information that you have requested
• to help us in the development of, and to improve our products and services
• to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
• to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
• to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
• to ensure that content from our website is presented in the most effective manner for you and your computer
• to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
• to maintain our website and ensure network and information security
• to prevent and detect fraud and other criminal offences as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms;

We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service. By providing ANSSOLVER your email address and providing consent, you consent to our using the email address to send you Service-related notices and receipts, including any notices required by law, in lieu of communication by postal mail.

You also agree that we may send you notifications of activity on the Service to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages, such as newsletters, changes to features of the Service, or special offers.

If you do not want to receive such email messages, you may opt out by selecting “unsubscribe” at the bottom of our email correspondences. Opting out may prevent you from receiving email messages and updates, improvements, or offers.

ANSSOLVER will not rent or sell your personally identifiable information to others. ANSSOLVER may share your personally identifiable information with third parties for the purpose of providing the Service to you.

If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of ANSSOLVER (for instance, on servers or databases co-located with hosting providers).

We may also transfer or assign your information in the course of corporate divestitures, mergers, or dissolution. ANSSOLVER may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to

(a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities;

(b) to enforce our Terms & Conditions, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and

(c) to exercise or protect the rights, property, or personal safety of ANSSOLVER, our Users or others. We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns of ANSSOLVER.

How We Protect Your Information & the Security we have

We are committed to ensuring that any information you provide to ANSSOLVER is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

ANSSOLVER cares about the integrity and security of your personal information. We keep your personally identifiable information in encrypted form on a secured server behind a firewall.

We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. Please be aware that, although we allow you to set privacy options that limit access to your information and endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on Service will not become publicly available. We are not responsible for third party circumvention of any privacy settings or security measures on Service. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services. Your privacy settings may also be affected by changes to the functionality of ANSSOLVER distributors, such as social networks. ANSSOLVER is not responsible for the functionality or security measures of any third party.

ANSSOLVER Google Adwords and Remarketing Policy

ANSSOLVER uses some of the features of Google Analytics for display Advertisers. That includes obtaining specific visitor cookie data, such as the source, medium and keyword used to visit our website.

Google analytics does not store any visitor specific data and we will not use visitor specific data in any way related to Google Analytics, Google Adwords, and Remarketing. Whilst ANSSOLVER does not display advertisements in any way, other third-party vendors such, including Google, use first-party cookies (such as the Google Analytics Cookie) and other third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on visitor’s past visits to our website. None of the data collected can be used to identify individual users in any capacity.

Cookies

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

Links, Alerts & Public Forums

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Website.

We may alert you by email or phone (through sms/call) to inform you about new service offerings of the Company and its subsidiaries/affiliates or other information which we feel might be useful for you, through the Company or its subsidiaries/affiliates.

When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available. The website also will be adhering to IT Act, GDPR, etc. relevant for the business.

How Long Do We Retain User Data?

Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space. We may have back-up of the data for an indefinite period.

Your Consent

We believe that, every user of our Services/products/Website must be in a position to provide an informed consent prior to providing any Information required for the use of the Application/Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us.. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

Changes to this Statement

As the Company evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.